Posted by: Susan on: April 1, 2008
Yeah, right.
Let’s see… well, I uh, made out a grocery list today. And I would have balanced my checkbook except the bank online is doing maintenance and I can’t get in.
Alright. You get the idea.
Work is sometimes pretty cool. We just got the American Idol phone bank set up for their donation show next Wednesday, April 9, “Idol Gives Back”. We’ve had the contract for sometime now. We rolled out the schedule at 1:00 today and we should be fully staffed in 24 hours. I’m even going to jump in and help out, too. We have a 5 hour schedule made up, considering the time zones.
For the Garth Brooks show a couple of months ago, they only flashed the 800# once or twice so many of our agents were upset because we wound up being overstaffed because the calls weren’t there like they should have been.
April 1, 2008 at 4:30 pm
I work in a small answering service, and am intrigued by your post because it seems to indicate you work for a HUGE call center, if you’re running the phone bank for the American Idol donation show.
You must have some great stories…